Shipping and free shipping
Fast shipping with DHL.
New at Onlinezoo, from now on we ship even faster and even cheaper with DHL.
Within Austria and Germany even from 39 * Euro free of charge including packaging. (For further deliveries free of charge please see your country)
* Free shipping valid only for end customers - except goods over 31.5 kg and / or girth over 3 m, these are specially marked and will be shipped with a shipping cost.
Pick up with an appointment
You are also welcome to pick up your ordered items directly from our warehouse. You can either pay the order online or settle in cash on pickup.
Onlinezoo stock, entranceSchweglerstraße 56, 1150 Wien
Pick up with an appointment during the warehouse opening hours
Tel: +43/1/990 28 48
Please note that we can only accept cash payments in the shop. But you are welcome to order online, pay for the items via Sofortüberweisung, credit card or PayPal and then pick it up from us
Shipping to Austria 
| Weight | EUR |
| till 2 kg | 3,99 |
| till 5 kg | 4,99 |
| till 10 kg | 5,99 |
| till 15 kg | 6,99 |
| till 31,5 kg | 7,99 |
| from 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 39 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | 150,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
| DHL shipping time | 1 - 2 days |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
Shipping to Germany (now extra cheap)
| Weight | EUR |
| till 20 kg | 4,99 |
| till 31,5 kg | 5,99 |
| from 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 39 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | 170,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
| DHL shipping time | 2 days |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
Shipping to Switzerland and NEW now also to Lichtenstein 
(including export customs clearance of 18 €)
| Weight | EUR |
| till 5 kg | 26,40 |
| till 10 kg | 34,80 |
| till 20 kg | 51 |
| till 31,5 kg | 68,40 |
| from 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 499 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | ca. 350,- please ask with exact address and articles. Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping, |
| DHL shipping time | 3 days |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
|
Important NOTE: |
You pay no Austrian VAT (standard 20%), only the export customs clearance of around 18 € which are included in the shipping costs. Upon delivery, Swiss VAT (around 8.5%) will be collected in cash. In addition, CHF 11.50 customs clearance + 3% of the net value will be charged, but the customs clearance fee is CHF 70.00 at the most. |
Orders that arrive before 12:00 and are paid by Sofortüberweisung, credit card or PayPal can usually be dispatched the same day. For payments by prepayment we will ship immediately after receipt of payment. Please keep in mind that remittances from abroad can take a few days. If, contrary to expectations, a stock shortage has occurred and we can not deliver an item immediately, we will contact you if you want the amount paid back or if you want to choose a replacement item.
Further shipping costs country related
Shipping to Slovenia 
| Weight | EUR |
| till 31,5 kg | 9,25 |
| ab 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 99 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | 280,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
| DHL shipping time | 3 days |
| Shipping including packing and truck toll | Date of issue 01.09.2015 |
Shipping to Hungary, Spain, Italy, Denmark, France,
Scotland, Great Britain and Sweden 
| Weight | EUR |
| till 5 kg | 12,25 |
| till 10 kg | 14,75 |
| till 20 kg | 19,75 |
| till 31,5 kg | 25,50 |
| ab 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 249 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | HU, 280,- / ES, 399,- / IT & FR 290,- /DK 380,- / SE, 490,- / GB, 450,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
| DHL shipping time | 3 - 6 days |
| Shipping including packing and truck toll | Date of issue 01.09.2015 |
Shipping to Benelux, Czech Republic, Poland and Slovakia 
| Weight | EUR |
| till 5 kg | 13,35 |
| till 10 kg | 15,63 |
| till 20 kg | 20,18 |
| till 31,5 kg | 25,42 |
| ab 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 259 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | 280,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
| DHL shipping time | 3 - 4 days |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
Shipping to Estonia, Finland and Croatia 
| Weight | EUR |
| till 5 kg | 15,42 |
| till 10 kg | 19,02 |
| till 20 kg | 26,22 |
| till 31,5 kg | 34,50 |
| ab 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 349 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | FL, 499,- / EST 699,- / HR, 399,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
| DHL shipping time | EST, 9 - 13 FL, 5 HR, 3- 4 days |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
Shipping to Norway and Serbia 
(including export customs clearance of 18 €)
| Weight | EUR |
| till 5 kg | 20,82 |
| till 10 kg | 29,82 |
| till 20 kg | 47,82 |
| till 31,5 kg | 68,52 |
| ab 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 599 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | 499,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
|
Important NOTE: |
You pay no Austrian VAT (standard 20%), only the export customs clearance of around 18 € which are included in the shipping costs. Upon delivery, customary value added tax, customs clearance and customs are collected in cash. |
| DHL shipping time | 5 - 8 days |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
Shipping to Bulgaria, Greece, Ireland, Latvia, Lithuania, Malta,
Portugal, Romania, Cyprus
| Weight | EUR |
| till 5 kg | 15,42 |
| till 10 kg | 19,02 |
| till 20 kg | 26,22 |
| till 31,5 kg | 34,50 |
| ab 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 359 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | BG, 340,- / IRL, 499 / GR, CY, LTU, LVA, MT, PRT 699,- / RO 350,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
| DHL shipping time | 4 - 9 days CY 10 - 12 days |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
Shipping to Turkey, Georgia, Israel and Lebanon 
(including export customs clearance of 18 €)
| Weight | EUR |
| till 5 kg | 40,38 |
| till 10 kg | 54,78 |
| till 20 kg | 83,58 |
| till 31,5 kg | 116,70 |
| ab 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 1199 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | 799,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
| DHL shipping time | TR, 4 - 10 GE, 8 -11 IL, 13 -17 RL, 7 - 9 days |
|
Important NOTE: |
You pay no Austrian VAT (standard 20%), only the export customs clearance of around 18 € which are included in the shipping costs. Upon delivery, customary value added tax, customs clearance and customs are collected in cash. |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
Shipping to Albania, Bosnia - Herzegovina, Iceland, Macedonia,
Montenegro, Belarus and Ukraine (including export customs clearance of 18 €) 
| Weight | EUR |
| till 5 kg | 24 |
| till 10 kg | 32 |
| till 20 kg | 50 |
| till 31,5 kg | 72 |
| ab 31,6 kg | Multiple packages according to the above tariff |
| Free shipping from | 799 Euro * |
| * Large goods with an individual weight more than 31.5 kg or with a girth of more than 3 meters must be sent with a forwarding agency. | 799,- Shipping only possible with freight forwarding. For items that can only be delivered with forwarding agent this is stated in the text, the goods are excluded from the free shipping. |
|
Important NOTE: |
You pay no Austrian VAT (standard 20%), only the export customs clearance of around 18 € which are included in the shipping costs. Upon delivery, customary value added tax, customs clearance and customs are collected in cash. |
| DHL shipping time | 5 - 9 days BEL & UA 6 - 16 days |
| Shipping including packing and truck toll | Date of issue 01.11.2017 |
* in all countries outside the EU, the Austrian VAT will be deducted and added to the export duty, value added tax of your country will be due directly in cash on delivery. B2B partners are generally exempted from the free shipping regulation.
